This page says what ProofRx is, how a plan is billed, and how you delete data or share it with a clinic. It matches Settings. This page is the notice. There is no phone line, and there is no free trial.
ProofRx is a general wellness tracking tool only. Not a medical device. Not medical advice.
A private log of a protocol you already have. Open a Proof Packet before you share it. A wearable is optional, and it is not required to start.
Log a protocol you already have. Check in when you can. A wearable is optional. A Proof Packet is what you logged and what you did not. It is not a diagnosis and not medical advice.
Not a clinic, not a prescription, and not a medical device. It does not approve a peptide, diagnose you, or tell you to start, stop, or change a dose.
Oura and Whoop can sync. Apple Health on the web is a file import, not a live connection.
Individual is $19/mo. No free trial. Cancel any time from Settings.
Clinic free plan is up to 5 patients. Paid clinic plans are on Pricing. No free trial.
Month-to-month billing. No free trial. No fee per Proof Packet. Cancel any time from Settings. Your logs stay on your account until you delete them.
If you subscribe, Stripe handles the payment. ProofRx stores a Stripe customer id on the profile. You do not type a card number into ProofRx.
If a canceled plan has an end date, Settings shows access until that date.
Delete logged data keeps your login, your protocols, and the clinic connection. Delete account removes the login, your protocols, and the clinic link, then signs you out.
Sign in, then open Settings → Data & Privacy (/settings?section=privacy).
Delete all logged data: Removes daily logs, dose logs, readings already logged, imports, journal, chat, labs, and related history. Your login, profile, and protocols stay. The clinic connection stays. A Proof Packet link is removed. It no longer opens. Whoop and Oura stay connected until you disconnect them or delete the account. This does not delete your account. This cannot be undone.
Delete account: Removes this login. You cannot sign in with it again. Your protocols are removed. Your clinic link is removed. The clinic can no longer open your board. Daily logs, dose logs, readings already logged, imports, journal, chat, labs, and related history are removed too. A Proof Packet link is removed. It no longer opens. The Whoop and Oura connection in ProofRx is removed. This does not delete your Whoop or Oura account. You are signed out. Delete logged data is different. That keeps your login, your protocols, and the clinic connection. This cannot be undone. Type DELETE to confirm. Update payment on the plan card opens Stripe billing, where the plan can be canceled. Deleting the account also tries to cancel a Stripe subscription on that profile.
A clinic account that still has linked patients cannot be deleted. Unlink them on the clinic board first. Unlink removes the link only. Patient accounts and their data are not deleted. Their protocols, doses, and logs stay in their account.
A clinic sees your logged tracking only after you confirm their code: your name, email, active protocols, dose and check-in logs, and the last Report grade if a Receipt exists. You can share full history, or only from the connection date. They cannot edit your logs. This is not a doctor portal, not a prescription, and not proof a protocol is working.
Disconnect anytime from Account in Settings. They can no longer open your board. Your protocols, doses, and logs stay in your account. Disconnecting does not delete them. Delete logged data in Settings removes dose logs and other logged history and leaves your protocols. Delete account removes the account, the protocols, and the logs. A Proof Packet you already sent is not turned off. It stays until it expires or you turn it off.
You can also send one Proof Packet. A new link lasts 7 days. Read-only link for a clinician. No login. They can view this Proof Packet and cannot change anything. You can see when it was last opened, and you can turn it off sooner.
No separate doctor portal. You do not see a Proof Packet until the patient sends it.
Email support@proofrx.io with a question about these terms. Replies come by email. There is no published reply time, and there is no phone line.